Docket help center
Answers that get you back to business.
Step-by-step guides in plain language, with careful checks before anything reaches a customer.Create a checked first document
Follow one short guide from install to a PDF you are ready to use.
Start here
Set up the essentials and find a clear path when something needs attention.
Design and settings
Make documents look right and keep important business details consistent.
Design a document
Create a polished layout with the visual editor and real preview data.
5 min read →Configure invoice numbering
Set reliable sequences without changing documents already issued.
4 min read →Configure tax and business details
Display VAT, GST, B2B details, languages, and tax notices clearly.
5 min read →Delivery and access
Print, send, export, and give customers secure access where they need it.
Send documents automatically
Test delivery rules and switch them on when everything looks right.
4 min read →Verify a custom sender domain
Send customer documents from an address on your own domain.
4 min read →Print or export many orders
Prepare merged PDFs, ZIP files, or CSV exports and follow progress.
4 min read →Print from Shopify POS
Add the Docket tile and create a document for the selected POS order.
3 min read →Let customers download documents
Add secure document access to customer accounts and order status pages.
3 min read →Tell us what you were trying to do.
Include your shop address, the page name, the approximate time, and any visible support code. Never send passwords or customer data.